1.05.2005

USAA visits
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USAA insurance visited cognitivelabs today. Not too many companies pay dividends to policy holders if they have been 'too profitable.'

But USAA, established to provide the insurance needs of members of the armed forces and then their dependents and their families, did just that.

A couple of weeks ago they sent out a check representing a dividend on our auto policy.

That kind of customer commitment deserves applause.

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